At Re-Nine Safety, LLC, we understand that sometimes a product may not meet expectations. That’s why we offer the option to return products with a written agreement between you and us, subject to the terms and conditions outlined in the agreement. Typically, return agreements are allowed within 30 days of purchase. Should you choose to return a product, please be aware that it is your responsibility to repackage it or pay for repackaging. Additionally, all shipping and packaging expenses for return and reshipment will be your responsibility. Please note that refunds will only be granted after a reasonable inspection by Re-Nine Safety, LLC once the product is returned.
Your satisfaction is important to us, and we encourage you to contact us with any concerns you have about your order or our products. We strive to ensure that all of our products meet expectations. If you need to reach us, please don’t hesitate to contact us at Phone: 480-620-0873 or Email: info@re-nine.com.